Time is not only money in the fast-paced world of modern medical imaging, it could mean the difference between life and death. For every minute that an X-ray or CAT scan machine is out of commission awaiting service or repair, any number of potentially life-saving treatments could be on hold awaiting a positive diagnosis.

Agfa is a Belgium-based corporation whose healthcare division specializes in servicing high tech medical imaging equipment and enterprise networks. It helped speed up its response time to the medical industry by supplying its service technicians in the United States, Europe and Australia with electronic signature capture tablets.

Upon completion of a work order, the appropriate healthcare supervisor provides their handwritten signature electronically, indicating that the work has been completed. The e-document, with the e-signature bound electronically to the detailed digital work order, is then transmitted back to the home office at the end of the day.

By greatly reducing paperwork, Agfa has virtually eliminated the costs associated with filing, faxing, retrieving, mailing and storing paperbound documentation. Its operations centers benefit by closing out work orders on a daily basis without having to search for lost or misfiled paper documents. And Agfa’s customers appreciate having their machinery back in service faster with just the stroke of an e-signature.